Data Services (API & Integration Management)
Seamlessly connect your clinical ecosystem with a configurable, secure, and scalable integration layer.
Data Services
SyMetric Solutions
Explore our documentation or contact our support team for questions about our solutions.
Core Integration Capabilities
A unified framework for all clinical system integrations, designed for security, scalability, and ease of use.
Authentication & Security
Supports OAuth 2.0, API Keys, JWT, and Basic Auth with encrypted storage and full compliance.
API Endpoint Management
Configure and version base URLs and endpoints to future-proof integrations as vendor APIs evolve.
Data Mapping & Transformation
A powerful engine for field-level mapping, data type conversions, and payload reshaping.
Rate Limiting & Throttling
Configurable rate limits and intelligent throttling to ensure stable, compliant API communication.
Error Handling & Auto-Retry
Robust error management layer that automatically retries transient errors and notifies on persistent failures.
Logging & Monitoring
Full traceability with API request/response logs, payload history, and performance analytics.
Documentation & Usability
Includes an API catalog, integration templates, and setup wizards to reduce onboarding time.
Scalability & Performance
High-throughput architecture built to support enterprise-level clinical trials with multi-threaded processing.
Supported External System Integrations
Ready-to-use integration templates for industry-leading clinical platforms.
SAP ICSM – Detailed Integration Flows
Our integration with SAP ICSM supports complete supply chain automation through a series of bi-directional API calls.
ShipmentRequest
IRT sends request to ICSM.
ShipmentNotification
ICSM acknowledges receipt.
ShipmentConfirmation
ICSM confirms approval.
ClinicalTrialsDespatchAdvice
ICSM sends dispatch info.
ClinicalTrialsReceivingAdvice
IRT sends receipt advice.
DispensingAdvice
IRT sends dispensing details.
ClinicalTrialsKitStatusChange
Cross-platform status sync.
Inventory Reports
On-demand inventory alignment.
Conclusion
The Data Services module provides a comprehensive, enterprise-ready integration framework designed specifically for clinical trials. It eliminates manual data transfers, streamlines multi-system collaboration, reduces operational errors, and ensures regulatory compliance across all transactional workflows.